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Privacy Policy

Festiva LLC ("Festiva," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit inquiries, book services, or interact with our photo booth experiences.
 

By using our website or services, you agree to the practices described in this Privacy Policy.
 

1. Information We Collect

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We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Event details

  • Company name (if applicable)

  • Event venue information

  • Any information submitted through contact forms, booking forms, or surveys
     

We may also collect information automatically through our website, including:
 

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

  • Referral sources
     

2. How We Use Your Information

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We may use collected information to:

  • Respond to inquiries

  • Provide quotes and booking information

  • Deliver photo booth services

  • Process payments

  • Communicate regarding your event

  • Improve our website and services

  • Send updates, promotions, or marketing communications (you may opt out at any time)

  • Comply with legal obligations
     

3. Photo Booth Content

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During events, our services may capture:
 

  • Photographs​

  • Videos

  • Digital messages or guest submissions
     

These materials are collected solely for providing the requested services and delivering event content.
 

Unless otherwise requested in writing before the event, Festiva may use selected event content for:
 

  • Portfolio displays

  • Social media marketing

  • Website galleries

  • Promotional materials
     

Clients may request that their event content not be used for promotional purposes by contacting us before their event date.
 

4. Sharing Your Information

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We do not sell your personal information.
 

We may share information with:

  • Payment processors

  • Website hosting providers

  • Cloud storage providers

  • Event service partners when necessary to fulfill services

  • Legal authorities when required by law
     

Information is shared only as necessary to operate our business and provide services.
 

5. Cookies & Analytics
 

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Understand visitor behavior

  • Enhance user experience
     

You may disable cookies through your browser settings, though some website features may not function properly.
 

6. Data Security
 

We implement reasonable administrative, technical, and physical safeguards to protect personal information.
 

However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure. We cannot guarantee absolute security.
 

7. Data Retention
 

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Resolve disputes

  • Comply with legal obligations
     

Event photos and digital content may be retained for archival and backup purposes unless otherwise agreed upon.
 

8. Third-Party Services
 

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

We encourage users to review the privacy policies of any external websites they visit.
 

9. Children's Privacy
 

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
 

10. Your Rights
 

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Opt out of marketing communications

  • Request information regarding how your data is used
     

To exercise these rights, please contact us using the information below.
 

11. Changes to This Privacy Policy
 

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
 

Your continued use of our website or services after updates constitutes acceptance of the revised policy.
 

12. Contact Information

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Festiva LLC
Email: festivaco.official@gmail.com
Website: festivaofficial.com

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